At Maple Apparel Group, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, and share information when you visit our website or engage with our services.
1. Information We Collect
- Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may also collect non-personal information about your visit, such as your IP address, browser type, device information, and browsing patterns.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling.
- Customer Service: Your information helps us respond to your inquiries, provide support, and improve our services.
- Marketing Communications: With your consent, we may use your email address to send you promotional offers, updates, and newsletters.
- Website Improvements: We analyze non-personal information to improve our website, tailor content to your preferences, and enhance the overall user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, marketing, and website analytics.
- Legal Obligations: We may disclose your information if required by law or in response to legal requests to protect our rights and comply with legal processes.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Maple Apparel Group
Mississauga, Ontario